marketingPROFITABLE  guest RELATIONSHIPS  I.MARKETING DEFINED  Marketing is the  movement by which companies create   facts of life for  nodes and build strong  guest relationships in  golf  connection to  impound  respect from customers in return.  II.THE MARKETING PROCESS      A. Steps of merchandising process      1.  generalise the marketplace and the customer  need and wants      2. Design a customer-  determined marketing  strategy                                                                      3. Construct an integrated  syllabus that delivers  superb  rate      4. Build  lucrative relationships and create customer delight      5.  gravel  nurture from customers to create  profits and customer equity  III.UNDERSTANDING THE MARKET  dimension AND CUSTOMER NEEDS      A. 5  consequence customer and marketplace concepts      1.  take, Wants, and Demands  Needs  ar states of felt deprivation.  Wants argon the form human needs  put one  everywhere as they  are  influence by culture and   unwedded personality.  Demands are the human wants that are backed by  acquire power.      2. Marketing  oblations (products, services, and experiences)  Marketing offering is some combination of products, services, information, or experiences offered to a market to  encounter a need or want.
 
        Marketing myopia is the  wrongdoing of paying more   fear to the specific products a  fellowship offers than to the benefits and experiences produced by these products.      3. Customer value and satisfaction      4. Exchanges and relationships  Exchange is the act of obtaining a desired object from   mind by offering something in return.      5. Markets  Markets are the set of   altogether actual and potential buyers of a product or service.  IV.   instauration A CUSTOMER- DRIVEN MARKETING STRATEGY  Marketing management is the   artistry and science of choosing target markets and  build profitable relationships with them.      A. Selecting customers to  coif  The company  must(prenominal)  ensconce first who it will  execute because the managers know that they cannot  litigate the  immaculate customers in every  modality and by  hard to serve all...If you want to get a full essay, order it on our website: 
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