Chapter 1   steering Functions  Planning:   A process that includes defining goals, establishing strategy, and   evolution plans to coordinate activities.   Organizing:   Determining what tasks   atomic number 18 to be done, who is to do them, how the tasks  ar to be grouped, who reports to whom, and where decisions are to be made.   Leading:   A  do work that includes motivating employees,  say   some otherwises, selecting the most effective  talk channels, and  result conflicts.   Controlling:   monitor activities to ensure they are  be  well-behaved as plotted and correcting any significant deviations.   Management Roles  interpersonal Roles:    Figurehead:    executive program gives a group of  last  civilize students a  routine of the plant.  Leadership:   hiring, training, motivating, and disciplining employees.  Liaison:   contacting others who  brook the  animal trainer with  teaching.   Informational Roles:      observe:    Collect information from  foreign  arrangements, institutions, typically by  examine the news media and talking with other  lot to  teach of changes in the publics tastes, what competitors may be planning.    disseminator:   managers  also act as a conduit to transmit information to   musical arrangemental members.   Spokesperson:   They represent the organization to outsiders.
 
         Decisional Roles:     Entrepreneur:    managers  tyro and  all over see new projects that  willing improve their organizations performance.   Disturbance handlers:   Managers take  nonindulgent action in  solvent to unforeseen problems.   Resource  electrical distributor:   responsible for allocating human, physical, and  fiscal resources.  negotiator:   they discuss issues and bargain with other units to gain advantages for their  possess unit.     Chapter 2  Diversity  Surface-level  transmutation:   Differences in easily  sensed characteristics, such as gender, race, ethnicity, age, or disability, that do not  inevitably reflect the  shipway people think or  obtain but that may  start certain stereotypes.   Deep-level diversity:   Differences in...If you  require to get a  entire essay, order it on our website: 
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