System Support Within the Workplace

System Support Within the Workplace

It is interesting that this subject, system support at the workplace, would be a topic for a paper in this course. System support in my workplace is at set out a sore subject that is ceaselessly being debated and concepts constantly thrown about. Presently there is no configuration precaution nor software/hardware management team in place, though one is always discussed about being developed. What is presently in place is a help desk and networking section that supports users on on the whole in all issues to include software deployment and configuration approval issues.

Support systems within my constitution are comprised of several(prenominal) different system support designs, however, I think it is necessary that I give an understanding of how the governing that supports systems is made up. We apply the Director and the Deputy Director, and under them we have several discussion sections (4 to be exact), each with their own organizational manager. at one time I will be concentrating on one department in particular. That will be the department that has within it several sections; Helpdesk, Networking, Infrastructure, and last but not least the Information say-so section.

The helpdesk and networking section is comprised of myself being second in centering and several other military and civilian (contractors) employees.



Our main feeling is support of the network and customers and to provide quality support for all hardware and software issues.

With the rapid increase in technologies in the workplace, combined with other internal and external factors such as new regulations, staff turnover, revised reporting requirements, and other technological issues, our means of support is constantly changing because no surgical operation is in place, however, certain basic functions have not changed; the executive program is still the key link between policy and frontline staff. At times we all find it difficult to understand fully the depth...

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