a) The bank unveiled a plan to tackle community of interests concerns so that it would be seen in a more unequivocal light. Because banks offer services which atomic number 18 so essential (providing an opportunity to exploit customers), they deal with blue levels of customers and generally make extended profits. Also, interest rates naturally fluctuate between high and low levels (controlled by the g everywherenment to manage inflation - not the individual banks). For these reasons they have developed a generally fearful reputation with the public (exacerbated by Credit Union advertisements etc). By making this voluntary disclo surely to the public, ANZ is trying to win over customers by showing their concerns for the community. This is an ex antiophthalmic factorle of Positive Accounting guess (PAT) - a theory which attempts to explain and predict how groups in an governing body (eg. management, owners, creditors; stakeholders) will interact with one another. In this case, ANZ has made a voluntary social disclosure to the public (ie. its customers) in pasture to s oftentimes the blow of the political costs which are often enforce on banks.
b)
Because the majority of the voting public are also customers of one of the big four banks in Australia (Commonwealth, NAB, ANZ & Westpac), external political costs are often imposed on the banking industry. Because banks make such large profits, they are seen as villains by the public - providing a big target for politicians to look at at.
PAT predicts that governments will act in a stylus to please the voting public so that they will verification in power. This article draws particular reference to the fact that it is an election year - this means that politicians make particular efforts to make sure that they are seen as bringing the big bad banks into line.
c)
Yes, I believe that community concern would...
Sources are not stated. They mustiness be to give its authenticity. Wasnt arranged coherently.
Poorly Done.. These seem to be answers to questions...Where are the questions?
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